Step 1
Send ticket
Describe the problem, account details and time, and send; it will be finished in two minutes.
888k support and contact, in one place
Users in Dhaka or anywhere in Bangladesh can quickly send a ticket on the 888k Contact page; contact information, Help Center and steps to resolution are all made easy.
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888k support experience
4.9 / 5 average rating
92,944Reviews
193,259 Active users
99.3% Uptime
How 888k support tickets work
Step 2
Initial screening
The team prioritizes by subject matter; urgent issues are addressed first
Step 3
Team assignment
Sent to the right team, so you don't have to repeat the same thing
Step 4
Resolution
You are updated, and the ticket is closed with a clear note
Ticket when, chat when
Ticket is better for complex
If login is blocked, the device is changed, or account information matches, send a ticket; it keeps the full history, and requests sent from Dhaka will appear on the same line.
Help Center fast for easy questions
Policies, app usage, or 888k Login questions; for small questions, first check the Help Center; often you get an answer in 1 minute there, and a ticket may not be required.
Many Bangladesh users ask about bKash, Nagad and Rocket, so when contacting include the transaction name, time and screenshots together to speed things up.
If the network is slow, just send the ticket and leave it; later you can view the status, and the 888k Support team will start processing as soon as they receive the message.
Other contact options
Live support
If you need to talk instantly, live support helps; wait times are shorter for quick questions.
Email contact
Emailing documents or detailed information is convenient; once written, the same record can be kept.
Help Center
General guide, login steps and app setup tips are here; reading quickly saves a lot of time.
What users are saying
Ticket updates are provided step by step; previously you had to write repeatedly, here everything is organized; 888k Support really works.
Rafi, Dhaka
Tania, Chattogram
Sayem, Sylhet
Contact information and useful links
Dhaka Support Desk
For local users, address information, ticket notes and status updates are kept together.
Quick help from the app
Sending messages from the 888k App adds screenshots and device information easily; this saves time.
Short guide for newcomers
What to write, what information to provide, and when to follow up; written in simple language.
If you want to start with 888k Contact, first log in and open a ticket, then if needed view the 888k Help and Help Center links.
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